Terms of Service for Games

These Terms of Service (the "Terms", "Terms of Service") and our Privacy Policy for Games govern the relationship between you and PuzzlePlay Limited ("PuzzlePlay", "Studio," "our", "we" or "us") and apply to your use of our Services. The "Services" include every game app published by PuzzlePlay ("Game App(s)"), any dedicated website related to the Game Apps (the "Site"), web store (if applicable), mobile applications or games, related services and content, and any additional products, services, features, and content that we may provide or make available through the Services. Please note that these Terms do not apply to the PuzzlePlay Loyalty Program and related services, which are governed by the Terms of Service - Loyalty Program.

Please read these Terms of Service and our Privacy Policy for Games ("Privacy Policy") carefully before using our Services. These Terms set out the terms and conditions that apply when you use the Services. By using our Services, and by continuing to use our Services after any future changes to these Terms, you confirm that you have carefully read, understood, and agree to be bound to these Terms, particularly those provisions that restrict or exempt liabilities. In addition, our Privacy Policy describes how we collect, use, disclose, share, and otherwise process your personal information when providing the Services to you, as well as your rights and choices concerning your information. If you do not agree to these Terms, or if you do not want us to collect, use, disclose, share, or otherwise process your information in the ways described in our Privacy Policy, you must not use our Services (or you must stop using our Services if you have already started using them).

To use the Services, you must be 16 years of age or older and over the age of majority in your jurisdiction. If you are under 18 years of age, or under the age of majority where you live, your legal guardian must provide consent to your use of the Services. As described below, United States law governs these Terms, and the Services may fall within United States export controls. You may not use the Services if United States law or other applicable law preclude you from receiving products, including services or software, from the United States.

SECTION 16 OF THIS AGREEMENT CONTAINS AN INFORMAL DISPUTE RESOLUTION PROCESS, A BINDING AGREEMENT TO ARBITRATION, AND A CONSOLIDATED, CLASS ACTION, COLLECTIVE ACTION, AND REPRESENTATIVE ACTION WAIVER, WHICH WAIVE YOUR RIGHT TO A COURT HEARING OR A TRIAL BEFORE A JUDGE OR JURY, SUBJECT TO CERTAIN EXCEPTIONS. IN ADDITION, SECTION 13 CONTAINS WARRANTY DISCLAIMERS AND A LIMITATION OF OUR LIABILITY, INCLUDING A RELEASE BY YOU OF CLAIMS FOR DAMAGES RELATED TO THE SERVICES. PLEASE READ SECTIONS 13 AND 16 AND THESE TERMS CAREFULLY. BY USING THE SERVICES, YOU AGREE TO THESE PROVISIONS.

The Services; Changes to the Services or the Terms

The "Services" include our website (as defined above), our web store (if applicable), mobile applications or games, related services and content, and any additional products, services, features, and content that are related to or we make available through the Game Apps.

Registration and Account Information

You may need to register and create an account (or sign-in through a third-party platform) to access the Services or some portion of them.

You must provide us (and any related third-party platform) with accurate, complete, and up-to-date account information. In addition, you may not authorize others to use your account, and you may not assign or otherwise transfer your account or these Terms to any other person or entity. You also understand that you must keep your account information secure and that you should not disclose your account credentials to anyone. You alone remain solely responsible for all activities that occur under your account, regardless of whether you know about them or not.

Updates to the Services

We may from time-to-time update, improve, enhance, conduct testing, and further develop the Services (for example, in the form of bug fixes, enhancements, security patches, new software modules, or new versions). You understand that these improvements, enhancements, or tests may impact your user experience. From time to time, we may make you update your software or hardware to continue to use our Services. If you choose to allow automatic updates, the Services may also automatically download and install updates. If you do not want to download and install updates automatically, you can turn off automatic updates at any time through the "Settings" menu or similar feature of your device.

Notifications and Messages from the Services

We may from time-to-time send you notifications, alerts, text messages, or other types of messages (including email) regarding the Services, your account(s), or certain other products, services, features, or content that may be of interest to you. By using the Services, you consent to receive these messages and marketing messages from us, our affiliates, or providers. If you do not want to receive notifications, you can turn off notifications through the "Settings" menu or similar feature of your device. In addition, you can cancel text messages (if you receive them) at any time by replying "STOP." Please note that messaging fees may apply depending on the message plan you have with your wireless carrier. Please contact your wireless carrier for details about your text or data plan.

Hardware and Software Requirements

The functionalities and features of the Services may vary depending on the device and operating system that you use, the way in which you interact with the Services, your region, the changing requirements of applicable laws, and other factors. To use the Services, you need compatible hardware and software (and potentially the latest versions of that software), and internet access, among other technological features. The performance of the Services may be affected by these or related factors, each of which we do not control. You remain solely responsible for any third-party costs you incur to use the Services, including equipment, internet, and other connection charges. Your access and use of the Services may also be interrupted from time to time due to third-party failures outside of our control or the need for periodic maintenance, updates, or repairs. As explained below, we make no representations or warranties of any kind with respect to the performance or availability of the Services.

Changes to the Services

Because our Services evolve over time, we may at any time, at our sole discretion, modify, suspend, restrict, terminate, or cancel the Services or any portion of them. In addition, we may add or remove features or functionality of the Services or any portion of them at any time, and we may suspend, restrict, delete, or remove access to the Services or any portion of them.

In addition, we reserve the right to stop offering and/or supporting the Services or any portion of them at any time either permanently or temporarily, at which point your right to use the Services or any part of them will be automatically terminated or suspended. If any of these things happen, unless required by applicable law or otherwise agreed to by us, we will not provide refunds, benefits, or other compensation to you in connection with the discontinued aspects or elements of the Services or for Virtual Items (as defined below) previously earned or purchased.

WE MAY, IN OUR SOLE DISCRETION, LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICES OR ANY PORTION OF THEM; PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES, AND TOOLS; OR DELAY OR REMOVE HOSTED CONTENT, AND WE ARE UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY LOSSES OR RESULTS, UNLESS REQUIRED BY APPLICABLE LAW.

Changes to the Terms

In addition, we may modify or update these Terms at any time. If we modify or update these Terms, we will post the modified Terms. In addition, we may notify you directly through the Services. By continuing to use the Services after those modifications or updates become effective, you agree to be bound by the revised Terms. If you do not agree to be bound by the revised Agreement, then you must not use the Services anymore.

Eligibility to Use the Services

To use the Services, you must be 16 years of age or older (and over the age of majority in your jurisdiction) and not barred from using the Services under applicable law. If you are under 18 years of age, or under the age of majority where you live, your legal guardian must provide consent to your use of the Services.

In addition, you may not use our Services under any of the following circumstances:

• You cannot enter into a binding contract with us under applicable law.
• You are a "child" as defined under applicable law.
• You are not allowed to receive products, including services or software, from the United States, for example if you live in a country embargoed by the United States or if you are on the U.S. Treasury Department's list of Specially Designated Nationals.
• You cannot access or use the Services in compliance with these Terms under the applicable laws of your jurisdiction.
• You are a convicted sex offender.
• You have previously been banned from our Services or any aspect of them (or the Services of one of our affiliates), unless we reversed that ban in our sole discretion.

Our Retained Proprietary Rights; Your Limited License to the Services

Except for the limited license granted herein, we and our licensors (or other providers) retain all legal right, title, and interest in and to all other elements of the Services, including all of the intellectual property associated with the Services, the technology and software used to provide the Services, any improvements or derivative products or services, and all other aspects of the Services. We reserve all rights not expressly granted to you.

Your Limited License to the Services

Subject to your agreement and continuing compliance with these Terms (including the Code of Conduct set forth below), we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use the Services for your own personal, non-commercial, and entertainment use. You agree not to use the Services for any other purpose, including for any commercial or non-personal purpose. You also agree not to modify, create derivative works of, decompile, or otherwise attempt to extract source code from any aspect of the Services. Any unauthorized use will terminate this limited license, subject your account to immediate suspension or termination, and may also violate applicable laws.

Our License to Your Feedback

If you make suggestions regarding any features, functionality, or performance of the Services that we adopt, such features, functionality, and performance shall be deemed automatically assigned to us under these Terms and become our sole and exclusive property. To the extent permitted by applicable law, you waive any moral rights you may have in such suggestions and feedback.

Consequences of Your Violations

If you violate these Terms, or any of our other terms that apply to you, we may in our sole discretion terminate your account or take other lawful steps with or without notice to you. ANY ATTEMPT BY YOU TO DISRUPT OR INTERFERE WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, UNDERMINING OR MANIPULATING THE LEGITIMATE OPERATION OF THE SERVICES OR ANY ASPECT OF THEM, VIOLATES THESE TERMS AND MAY BE A BREACH OF CRIMINAL OR CIVIL LAWS.

Our Privacy Policy

Our Privacy Policy describes how we collect, use, disclose, share, and otherwise process your personal information when providing the Services to you, as well as your rights and choices concerning your information. When you use the Services, you acknowledge that the Privacy Policy applies. If you do not want us to collect, use, disclose, share, and otherwise process your information in the ways described in our Privacy Policy, you must not use the Services.

Your User Content and Responsibility for It; Our License to Your User Content and Right to Monitor the Use of Services

Your User Content and Responsibility for It

The Services may contain various forums, networks, and other features or functionality that allow you to post, submit, publish, display, share, or transmit to us and other users (collectively, "Post") content or materials ("User Content") on or through the Services. All User Content must comply with the following content standards: User Content must not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and must not consist of or contain software viruses (or other malicious code), commercial solicitation, chain letters, mass mailings, or any form of "spam."

In Posting User Content, you represent and warrant that:

• You own or otherwise control all of the rights to the User Content that you Post.
• The User Content will be accurate and not fraudulent or deceptive.
• The User Content does not violate these Terms or the rights (intellectual property rights or otherwise) of any third party and will not cause injury to any person or entity.

You understand that your User Content may be copied by other users and discussed on and outside of the Services, and if you do not have the right to Post User Content, you may be subject to liability. We take no responsibility and assume no liability for any User Content Posted by you or any third party. In addition, we do not endorse or guarantee the accuracy, efficacy, veracity, or appropriateness of any User Content. Under all circumstances, you remain personally and solely responsible for all of your User Content.

Our License to Your User Content

Any User Content that you Post will be considered non-confidential and non-proprietary, and you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media, without notice or compensation to you. To the extent permitted by applicable law, you waive any rights of attribution or moral rights you may have in your User Content.

Our Right to Monitor User Content and the Use of Services

We have no obligation to monitor the Services or the conduct of other players. In addition, we are not responsible for, and we do not approve, information or materials provided by you to other players or provided by other players to you, including all User Content. By using our Services, you understand that you may be exposed to content or conduct that you might find offensive or otherwise objectionable. In addition, communications made using or through the Services should not be considered private and you should avoid revealing personally identifiable information.

We may monitor and/or record your communications (including communications in chat features) when you use the Services, and you hereby provide your irrevocable, express consent to such monitoring and recording. In addition, we have the right but not the obligation to edit, remove, or refuse to post any User Content for any reason. Depending upon the applicable law, you may be able to appeal or seek clarifications regarding our content moderation decisions. You may exercise this right, if applicable, by contacting Customer Support at support@puzzleplay.games.

Code of Conduct and Our Enforcement Rights

When you access or use the Services (or any aspect of them), you agree that you will not, under any circumstances:

• Use the Services, intentionally or unintentionally, in violation or breach of any applicable law or regulation, or in a way that may put us in violation or breach of any applicable law or regulation, or in a way that promotes the violation or breach of any applicable law or regulation.
• Engage in any act that we deem, in our sole discretion, to conflict with the spirit or intent of the Services, including circumventing or manipulating these Terms, game rules, game mechanics, or any other rules or policies, or attempting to access the Services in an unauthorized manner.
• Fail to abide by the terms and conditions of any third-party platform provider through which you access and/or use the Services, including all terms and conditions that apply to any payment you make through any platform or to us.
• Interfere with or disrupt other players' use of the Services, which includes disrupting the normal game play or game mechanics, chat, or dialogue within the Services by, for example, using vulgar, offensive, or harassing language, being abusive, excessive shouting (all caps), spamming, flooding, hitting the return key repeatedly, or engaging in similar conduct.
• Harass, threaten, bully, embarrass, spam, or do anything else that may be offensive or objectionable to another player or to our employees (including Customer Support), such as repeatedly sending unwanted messages, using profanity, making threats, or making discriminatory statements about race, sexual orientation, religion, heritage, etc. Hate speech of any form will not be tolerated, nor will threats to other players or to our employees (including Customer Support).
• Contribute or Post User Content or organize or participate in any activity or group that could be considered unlawful, inappropriate, abusive, harassing, profane, threatening, hateful, offensive, vulgar, obscene, sexually explicit, defamatory, infringing, an invasion of privacy, or otherwise objectionable.
• Post any User Content, such as a topic, name, screen name, avatar, persona, or other material or information, that could be considered inappropriate, abusive, hateful, harassing, profane, defamatory, threatening, hateful, obscene, sexually explicit, infringing, an invasion of privacy, vulgar, offensive, indecent, or unlawful.
• Post a message or other User Content for any purpose other than personal communication, including advertising, spam, chain letters, pyramid schemes, and other types of solicitation or commercial activities.
• Impersonate another person or falsely imply that you are our employee or representative (or the employee or representative of our affiliates or corporate parents).
• Improperly use in-game support or complaint buttons or make false reports to Customer Support.
• Attempt to obtain, or phish for, a password, account information, or other private information from anyone else on the Services or from our employees.
• Use any payment methods to access or purchase Services for fraudulent purposes, without permission of the authorized owner, or otherwise in connection with a criminal offense or other unlawful activity.
• Use any robot, spider, malware, or other automated device or process to access this website for any purpose or copy any material on this website.
• Use or distribute unauthorized software programs or tools, such as "auto" software programs, "macro" software programs, "cheat utility" software program, or similar applications, exploits, cheats, or any other game hacking, altering, or cheating software or tool, including "tricks" or "cheats" designed to obtain discounted or free virtual goods or Virtual Items (as defined below).
• Modify any file or any other part of the Services that we do not specifically authorize you to modify.
• Use, develop, host, distribute, or Post exploits, cheats, automation software (bots), undocumented features, design errors, or problems in the Services or in any content offered by the Services, including virtual goods or Virtual Items (as defined below), or engage in any form of cheating, boosting, or booting.
• Use any techniques to alter or falsify a device's location (for example, GPS spoofing).
• Use or distribute counterfeit software or content, including virtual goods or Virtual Items (as defined below).
• Attempt to use the Services on or through any service that we do not control or authorize.
• Sell, buy, trade, or otherwise transfer or offer to transfer your account, any personal access to the Services, including Virtual Items (as defined below) and other entitlements, either within the Services or on a third-party website, or in connection with any out-of-game transaction, unless expressly authorized by us.
• Use the Services in a country in which we are prohibited from offering such services under applicable export control laws or any similar laws or regulations.
• Use your full name as your username or persona on any game, use a username or persona used by someone else, or use a username or persona that could be considered vulgar, offensive, otherwise objectionable, or an invasion of third-party rights.
• Engage in any other activity that disturbs the peaceful, fair, and respectful environment of the Services.
• Use, Post, or repost information about users that may be publicly available in the Services (e.g., on a leaderboard or in a chat feature) for any purpose unrelated to the Services, including to attempt to identify or contact those users in the real world.
• Interfere with or disrupt the Services or any server or network used to support or provide the Services, including any hacking or cracking of the Services.
• Use any software or program that damages, interferes with, or disrupts the Services or another's computer or property, such as denial of service attacks, spamming, hacking, or uploading computer viruses, worms, Trojan horses, cancelbots, spyware, corrupted files, and time bombs.
• Promote, encourage, participate in, or facilitate any of the activities described above.

Consequences for Non-Compliance

Failure to comply with this Code of Conduct (or any other aspect of these Terms) may result in the suspension of your account and access to the Services (or any part of them), the termination of your account and access to the Services (or any part of them), and/or subject you to any of the penalties identified in these Terms or available under applicable law.

Your Sole Responsibility for Interactions with Other Users; Your Release of Us

Your Interactions with Other Users

As a user, you remain solely responsible for your interactions with other players, including how you interact with other players through your User Content. If you have a problem with another player, we are not required to get involved, but we may choose to become involved. If requested by us, you will cooperate fully with any investigation, including by granting us access to any portion of your account that may be relevant to the investigation.

Your Release of Us

Unless otherwise provided under applicable law, if you have a dispute with another player, you release us (and our employees, officers, directors, agents, corporate parents, affiliates, subsidiaries, and joint ventures, and each of their respective legal representatives, successors, and assigns) from any claims, demands, losses, costs, liabilities, damages (indirect, actual, or consequential, including loss of profits, goodwill, use, or data), and expenses (including attorneys' fees) of every kind and nature, whether known or unknown, expected or not expected, contingent or absolute, apparent or not apparent, that arise out of or relate to that dispute.

Waiver of California Civil Code Section 1542 and Similar laws

You acknowledge familiarity with California Civil Code §1542, a statute that otherwise prohibits the release of unknown claims, which provides as follows:

A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.

You (as the "creditor or releasing party") expressly agree to waive any rights you may have under Section 1542 or under laws of similar effect in any applicable jurisdictions.

Report Conduct or User Content on the Services; Trademark & DMCA/Copyright Policy

Report Conduct or User Content on the Services

If someone may have violated these Terms (including the Code of Conduct), misused the Services, posted inappropriate User Content, engaged in inappropriate activity, or distributed illegal content, or if you have any other issue you would like to raise with us, please let us know by using any links provided in the Services or by contacting Customer Support at support@puzzleplay.games.

Trademark & DMCA/Copyright Policy

We respect the intellectual property rights of others and ask that you do the same. Without limiting any provision above, it is our policy to expeditiously respond to notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act ("DMCA"). If you believe that material located on or linked to by us violates your copyright, you are encouraged to notify us in accordance with the Digital Millennium Copyright Act. To do so, please send an email to legal@puzzleplay.games, with the Subject Line "DMCA Notice", and include the following:

• Identify the copyrighted work that you claim has been infringed;
• Identify the material or link on our Service that you claim is infringing your copyrighted work;
• Provide your full legal name, company affiliation, mailing address, telephone number, and email address; and
• Include in the body of your notice the following statement, followed by your electronic or physical signature: "I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of, the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."

We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. We will terminate our user's access to and use of our Services if, under appropriate circumstances, the alleged user is determined to be a repeat infringer of the copyrights or other intellectual property rights of the Studio or others. We reserve the right, in our sole discretion and without notice, to terminate any player's access to the Services if we determine that the player may be a "repeat infringer."

In-Game Purchases, Virtual Items, and Payment Terms

In-Game Purchases and Virtual Items

The Services do not require you to make any purchase of any kind. The Services may include an opportunity to make in-game purchases or earn virtual, in-game items, including virtual coins, tokens, points, or other goods or services (collectively "Virtual Items"). If you choose to purchase Virtual Items, you will be required to pay a fee using "real world" money to obtain a limited, personal, non-transferable, and revocable license and right to use these Virtual Items within the Services for your personal, non-commercial, and entertainment purposes only. Virtual Items do not have an equivalent "real world" money value and can never be redeemed, transferred (to another user, between games, etc.), or cashed out for "real world" money, goods, or any other item of monetary or other value from us or any other party. We offer Virtual Items only for additional entertainment value within our Services.

You understand that pricing for Virtual Items may be dynamic and may vary over time and for different users. In addition, you understand that while you may "earn," "buy," or "purchase" Virtual Items in our Services, you do not legally "own" the Virtual Items and the amounts of any Virtual Item do not refer to "real" money or any credit balance in actual real-world currency. We own your account and any related Virtual Items. The amounts of any Virtual Items or any "virtual currency" balance shown in your account have no value outside of the game (e.g., in the real world), and instead only constitute a measurement of the extent of your limited license. We have the right to manage, modify, suspend or eliminate Virtual Items (or the pricing of those Virtual Items) at any time and at our sole discretion, with or without notice.

Web Stores and Third-Party Payment Platforms

Virtual Items purchased in our games on other applications stores or platforms, including Meta, Apple, or Google, or on our web store (if applicable) will be subject to those platforms' payment terms and conditions. We do not control how you pay on third-party platforms and are not responsible (or liable) for processing those payments. Please review those platforms' terms and conditions for additional information. Your order for Virtual Items will represent your offer to obtain a limited license for the relevant Virtual Items, which will be accepted by us when we make the Virtual Items available in your account or process your payment, whichever comes first. Your limited license to Virtual Items begins when we accept your payment. When you get a limited license to use Virtual Items, they will be available in your account until used through the Services; modified, suspended, or eliminated by us, at our sole discretion or otherwise surrendered as a result of termination of the Services in accordance with these Terms.

You are not allowed to transfer Virtual Items outside of the Services (e.g., in the "real world"), for example by selling, gifting, or trading them. We will not recognize those transfers as legitimate. In addition, you may not sublicense, trade, sell, or attempt to sell Virtual Items for "real" money, or exchange Virtual Items for value of any kind outside of a game. Any such prohibited transfer or attempted transfer will be void, and we may terminate your Account because of it, among exercising other remedies available to us under these Terms or applicable law.

Sales & Payment Terms

When purchasing Virtual Items or other content as may be made available, you agree to pay us (either through our web store or through a third-party platform) the applicable charges for your purchase, including applicable taxes incurred by you or anyone using an account registered to you, using a valid payment method we (or the applicable third-party platform) may accept in accordance with the billing terms and prices in effect at the time the fee or charge becomes payable.

All sales of Virtual Items and/or other content are final. If you are charged for Virtual Items that you did not purchase, or you did not receive the items you purchased, or you were charged an incorrect amount, you may request a refund or correction pursuant to our or the relevant third-party payment provider's practices, guidelines, or policies. As explained above, if you purchased Virtual Items on other applications stores or third-party platforms, including Meta, Apple, or Google, or on our web store (if applicable) those purchases and any requests for refunds will be subject to those platforms' payment terms and conditions and will need to be sent directly to those providers. You can request a refund for purchases made directly from us by contacting Customer Support or following other instructions available from within our Services. Any refund request to us must be received within 96 hours after the purchase. Any refund request to third-party payment providers must be received within the time period specified in the relevant third-party payment provider's terms.

ALL SALES ARE FINAL. YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, OR WHETHER YOU MADE A PAYMENT THROUGH OUR SITE OR SERVICES OR ANOTHER PLATFORM SUCH AS APPLE, GOOGLE, META, OR ANY OTHER SITES OR PLATFORMS WHERE WE OFFER OUR SERVICES, INCLUDING OUR WEB STORE (IF APPLICABLE). YOU WILL FORFEIT ALL VIRTUAL ITEMS IF WE TERMINATE OR SUSPEND YOUR ACCOUNT FOR ANY REASON, IN OUR SOLE DISCRETION, OR IF THE SERVICES (OR ANY ASPECT OF THEM) BECOME NO LONGER AVAILABLE. IF YOUR ACCOUNT, OR A PARTICULAR SUBSCRIPTION FOR THE SERVICES ASSOCIATED WITH YOUR ACCOUNT, IS TERMINATED, SUSPENDED, AND/OR IF WE HAVE TO REMOVE OR REVOKE ANY VIRTUAL ITEMS FROM YOUR ACCOUNT, NO REFUND WILL BE GRANTED, AND NO VIRTUAL ITEMS WILL BE CREDITED TO YOU OR CONVERTED TO CASH OR OTHER FORMS OF REIMBURSEMENT. PURCHASES TO ACQUIRE A LIMITED LICENSE AND RIGHT TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULL EXTENT ALLOWED BY LAW.

You agree that all sales of Virtual Items to you are final, and we have no obligation to refund any transaction once it has been made. You agree that when you purchase a Virtual Item, you request that the Virtual Item be delivered to you as soon as your order has been accepted. If you live in the European Economic Area or in the United Kingdom, this means that you will lose your statutory right to withdraw from your purchase of a Virtual Item and the associated terms as soon as you access and use that Virtual Item.

If, for any reason, you are refunded for a purchase of a Virtual Item, then we may also revoke your access to that Virtual Item. We may (i) refuse a request for a refund, (ii) suspend or cancel payment of a refund we have agreed to make, and (iii) revoke your access to a Virtual Item to which that refund relates, if we find evidence of fraud, abuse, or other manipulative behavior by you.

Recurring Subscriptions

We may offer subscriptions to a recurring payment plan for the Services, including Virtual Items. By purchasing a subscription (or activating a free trial subscription that automatically converts to a paid subscription if not canceled prior to the expiration of the free trial period), you request that we begin supplying the subscription Services immediately and you have entered into a periodic subscription contract with us. Your subscription will automatically renew after the specified cycle (e.g., 30 days) without notice unless you cancel. On your renewal date (or the date on which your free trial converts to a paid subscription, if not canceled by you), we will automatically charge the payment method associated with your account, plus applicable taxes, until you cancel. Please note that prices and charges, including the fees associated with any subscriptions or the prices for any Virtual Items, may change at any time and in our sole discretion. If we make a change to the periodic subscription rate, we will let you know in advance and give you the option to cancel. Subscriptions purchased through third-party platforms will be charged by the platform in accordance with its payment terms. Please review the appropriate platform's payment terms carefully for additional information.

Subscriptions Auto-Renew Unless Canceled

Your subscription will automatically renew after the specified cycle (e.g., 30 days) without notice unless and until you terminate your subscription, or we terminate it. You must cancel your subscription before it renews each billing period (or your trial subscription before expiration of the trial period), otherwise payment of the subscription fees for the next period will be taken automatically via your chosen payment method. You are solely responsible for the timely payment of all fees and charges and in ensuring the accuracy of the payment information associated with your account. If your payment does not process for any reason, your subscription may be automatically canceled.

Cancellation of Subscriptions

For subscriptions purchased on our web store (if applicable), you can cancel at any time by contacting Customer Support or navigating to the payment settings page (if applicable). For subscriptions purchased through a platform such as Apple or Google, you may cancel at any time directly through the platform, as follows: you can manage and cancel your subscription at any time in the "Settings" of your device. For iOS subscriptions, please see Apple's support page available here. For Google Play subscriptions, please see Google Play's support page available here.

EXCEPT WHERE REQUIRED BY APPLICABLE LAW, SUBSCRIPTION PAYMENTS ARE NON-REFUNDABLE AND THERE WILL BE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.

If you live in the European Economic Area or in the United Kingdom, then you may withdraw from your initial purchase of a subscription within 14 days of that purchase. To withdraw from a subscription, you must send us a clear written communication of your decision before the end of the 14-day withdrawal period. If you purchased the subscription through a third-party retailer (like Apple or Google), then you should send this communication to them, and they will carry out this refund. You can request a refund from Apple (here) and you can request a refund from Google (here). If you purchased the subscription directly from us, you request a refund by contacting Customer Support or following other instructions available from within the Services.

Links to Third-Party Websites, Resources, or Advertising

Our Services may feature advertisements from us or other companies. Our Privacy Policy explains what information we share with advertisers. Please read our Privacy Policy carefully.

In addition, the Services may, from time-to-time, include third-party content, including links to third-party apps, products or services, websites, or resources. Use of these third-party materials may require your compliance with applicable terms of service, terms of use, and privacy policies you have agreed and accepted with third parties. You understand that, by using any third-party materials, you may encounter content that could be considered offensive, indecent, or objectionable. You agree (i) that you use third-party materials at your sole risk; (ii) that we shall not have any liability to you for third-party materials; (iii) that we shall not be responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of third-party materials. We do not control third-party materials and provide them solely as a convenience to you. You acknowledge sole responsibility for, and assume all risks arising from, your use of any third-party apps, products or services, websites, or resources.

Ending Your Relationship with the Services (and vice versa)

Suspension or Termination by Us

To the full extent permitted under applicable law, we may suspend, terminate, modify, or delete your account(s) and/or access to and use of the Services (or any part of them), at any time for any or no reason, with or without notice or liability to you or any third party. For purposes of explanation and not limitation, many account suspensions, terminations, and/or deletions may be the result of violations of these Terms. If applicable, please refer to the notice that you received from us or contact Customer Support at support@puzzleplay.games for additional information.

Termination by You

You may terminate these Terms at any time by contacting us at support@puzzleplay.games.

Effect of Termination

Upon any termination or cancellation of the Services or your account(s), all provisions of these Terms which by their nature should survive will survive, including warranty disclaimers, limitations of liability, and dispute resolution provisions.

Your Indemnification of Us

To the full extent permitted under applicable law, you agree to defend, indemnify, and hold harmless us, our current and future affiliates, parent corporations, and licensors, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, insurers, and reinsurers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to these Terms, your use of the Services or any part of them, your Posting of User Content, or any violation of these Terms. You agree to cooperate in the defense of actions covered by this provision.

Warranty Disclaimers and Limitation of Our Liability

Nothing in these Terms affects the statutory rights that you may have as a consumer of the Services. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain liabilities. In those jurisdictions, the exclusions and limitations below shall apply only to the extent permitted by the laws of these jurisdictions.

Warranty Disclaimers

You access and use the Services at your own sole risk. We provide the Services on an "as is" and "as available" basis, without warranty of any kind.

We make no representations or warranties of any kind, express or implied, as to the operation of the Services, or the information, content, materials, products (including software), or other services included on or otherwise made available through the Services. As set forth above, the Services' performance may be affected by your hardware, software, internet access, or other factors, each of which we do not control. In addition, we may suspend, withdraw, or restrict the availability of all or any part of our Services at any time and for any reason.

You expressly agree that you use the Services at your sole risk. To the full extent permissible by law, we disclaim all warranties, express or implied, about the Services, including implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, non-infringement or availability, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Services will meet your requirements or be secure, free of viruses or other harmful components, or uninterrupted, that defects will be corrected, or that you will not encounter any connectivity problems or other technical issues.

We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any information, content, materials, products, or other services included on or otherwise made available through the Services, including User Content.

YOU ACCESS AND USE THE SERVICES AT YOUR SOLE RISK. WE EXPRESSLY DISCLAIM ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES.

Limitation of Our Liability and Cap on Damages

To the full extent permissible by law, you acknowledge and agree that neither we nor any other party involved in creating, producing, or delivering the Services (including our affiliates and corporate parents), will be liable:

• For any personal injury or indirect, incidental, punitive, special, exemplary, consequential, liquidated, or punitive damages, including lost profits, loss of data or goodwill, service interruption, computer damage, system failure, or the cost of substitute services, in any way whatsoever (and under any theory in any applicable jurisdiction, including warranty, contract, and tort or negligence) arising out of or in connection with these Terms or your use of or access to the Services, even if we have been advised of the possibility of such damages; or
• For the conduct of third parties, including other users of the Services, User Content, and any operators of external platforms, apps, products or services, websites, or resources. You acknowledge sole responsibility for, and assume all risk arising from, your use of any third-party platforms, products or services, websites, or resources. The risk of using any third-party app or third-party platform rests entirely with you.

THE RISK OF USING THE SERVICES RESTS ENTIRELY WITH YOU, AS DOES THE RISK OF ANY FORM OF INJURY FROM THE SERVICES OR THE CONDUCT OF THIRD PARTIES.

In addition, to the full extent permissible by law, the aggregate (or total) liability of us (and any other party involved in creating, producing, or delivering the Services, including our affiliates and corporate parents) to you arising out of or relating to these Terms, your relationship with us, or your use of or access to the Services will not exceed the total amount paid by you in the six (6) months immediately before you first assert any claim. These limitations and exclusions regarding damages apply even if any remedy fails to provide adequate compensation. Notwithstanding anything in the foregoing, if no amount has been paid by you in the six (6) month period immediately before you first assert any claim, our aggregate (total) liability in any form of action whatsoever in connection with these Terms, your relationship with us, or your use of or access to the Services will be the total sum of twenty U.S. dollars (US$20). In the event that you assert any claim seeking statutory damages or penalties, you agree to waive any right to stack or combine those statutory damages or penalties in calculating the damages sought by you. As set forth herein, you agree that in all cases that our aggregate (total) liability in any form of action whatsoever in connection with these Terms, your relationship with us, or your use of or access to the Services will not exceed the amount that has been paid by you in the six (6) month period immediately before you first assert any claim or the total sum of twenty U.S. dollars (US$20) if no amount has been paid.

Time Limitation on Your Claims against Us

You agree that any claim you may have arising out of or relating to these Terms or your relationship with us must be filed within one (1) year after the purported claim arose. Otherwise, you acknowledge and agree that your claim will be permanently barred as untimely.

Governing Law and Venue for Legal Disputes Not Subject to Arbitration

These Terms, and all claims or defenses based on, arising out of, or related to these Terms or our relationship under these Terms shall be governed by, and enforced in accordance with, the internal laws of the State of California, without reference to its choice of law rules or any principle calling for application of the law of any other jurisdiction.

Except as provided below, any disputes not subject to the Agreement to Arbitration set forth in these Terms shall be heard only in (i) small claims court or (ii) the state or federal courts located in Santa Clara County, California, unless we mutually agree to some other location. Each of us consents to venue and personal jurisdiction in Santa Clara County, California, for purposes of any such action.

Informal Dispute Resolution Process; Agreement to Arbitration; Consolidated, Class Action, Collective Action, and Representative Action Waiver

READ THIS SECTION CAREFULLY IF YOU ARE A U.S. RESIDENT. IT AFFECTS YOUR RIGHTS AND INCLUDES A WAIVER OF A TRIAL BY JURY IN A COURT AND OF THE ABILITY TO BRING ANY CONSOLIDATED, CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.

U.S. RESIDENTS: BINDING ARBITRATION AND CLASS ACTION WAIVER. THIS SECTION DOES NOT APPLY TO NON-U.S. RESIDENTS.

In the unlikely event that you or we experience an issue that cannot be resolved informally, you and we agree to the dispute resolution processes set forth below. If a dispute cannot be resolved through the mandatory informal dispute resolution process, then except as stated otherwise below, you and we agree to address the dispute through binding individual arbitration or in small claims court where you reside, rather than through a jury trial or class action. In arbitration, a neutral decision maker (called an arbitrator) will hear both sides of a dispute and issue a binding decision. The procedures are streamlined in arbitration, including less discovery and appellate review, to help ensure dispute resolution is less burdensome and more cost-effective for everyone.

This Section 16 applies even if the acts, omissions, or relationships giving rise to a dispute occurred prior to this version of the Terms. But if you or we filed an arbitration or lawsuit prior to this version of the Terms, that arbitration or lawsuit will continue to be governed by the version of the Terms applicable when the arbitration or lawsuit was filed.

16.1 Notice of Claim and Informal Dispute Resolution

If you have any concern, issue, or dispute relating to your use of the Services, the Privacy Policy, or these Terms, you agree to first attempt to resolve it informally by contacting us at support@puzzleplay.games. (Attn: Legal). Most disputes can be resolved this way without the need for formal proceedings.

Before initiating arbitration or any court proceeding, you must send us a written notice of your individual claim (a "Notice of Claim") by email to support@puzzleplay.games, with a copy to legal@puzzleplay.games. The Notice of Claim must include:

• your full name and contact details (email and mailing address),
• a detailed, individualized description of the nature and factual basis of your claim,
• the specific relief sought (including a good-faith calculation of any monetary amount), and
• information sufficient to identify your activity in the Services, such as device ID, timestamp, or other usage data.

You may not combine your Notice of Claim with any claims of others. After receiving your Notice of Claim, both parties agree to engage in good faith discussions (via email, phone, or videoconference) to try to resolve the dispute informally. If the dispute is not resolved within sixty (60) days of our receipt of the Notice of Claim, you or we may pursue arbitration or small claims court, as described below.

Any relevant limitations period or other similar deadline will be tolled during the sixty (60) day negotiation period, or longer if that period is extended by agreement.

16.2 Agreement to Arbitrate

Except as otherwise provided below, you and we agree that any disputes, claims, or controversies arising out of or relating to these Terms, the Privacy Policy, your use of the Services, or any advertising for the Services (collectively, "Claims") shall be resolved exclusively and finally through binding individual arbitration. This includes, without limitation, any dispute concerning performance of the Privacy Policy or the Terms, or breach or alleged breach thereof, and regardless of whether the dispute is based in contract, statute, regulation, ordinance, or tort. You and we agree that any arbitration conducted pursuant to the terms of this Section 16 shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Arbitration will be administered by the American Arbitration Association ("AAA") and heard by a single, neutral arbitrator. Except as modified by this Section 16, the AAA will administer the arbitration in accordance with their rules applicable to the nature of the dispute (the "AAA Rules"). The AAA Rules are available at https://www.adr.org/rules. Any arbitration hearing will be conducted in the county or parish where you reside or at another location that is reasonably convenient to you. You or we may elect to appear at the arbitration in person or, if you and we both agree, to conduct it remotely online via appropriate videoconferencing technology, in lieu of appearing live.

A party seeking to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. By submitting the Demand for Arbitration, a party (and their counsel if they are represented) certifies that (i) they have complied with the Notice of Claim procedure and (ii) the claims and the relief sought are neither frivolous nor brought for an improper purpose. The arbitrator is authorized to award any sanctions available under federal or applicable state law against all appropriate persons (including counsel) as a court would.

Each party will have the right to use legal counsel in connection with arbitration at its own expense. Except as otherwise stated below, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all arbitrability issues, as well as all issues or Claims arising out of or relating to the interpretation, applicability, or enforceability of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. Except as otherwise stated below, the arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator's award shall be in writing and provide a statement of the essential findings and conclusions, shall be binding on the parties, and may be entered as a judgment in any court of competent jurisdiction.

All arbitration fees shall be determined by the AAA Rules as modified by this Section 16. If your Claims are for less than $5,000 and not part of a Mass Arbitration as set forth in Section 16.3(B) below, then we shall reimburse your portion of the arbitration fees unless an arbitrator determines that your Claims were frivolous, brought for harassment or improper purpose, or brought in bad faith.

16.3 Exceptions to Arbitration and Mass Arbitration Procedures

A. Exceptions. Your and our agreement to arbitrate does not apply to:

• claims of intellectual property infringement or misuse (including injunctive relief for such claims),
• claims that exclusively seek declaratory or injunctive relief,
• claims to enforce or recognize an arbitration award,
• eligible claims brought in small claims court (as described below), or
• any proceeding to enjoin the filing and prosecution of arbitration demands that fail to comply with Sections 16.1 or 16.3(B).

Eligible claims in small claims court: any party may elect to have a dispute heard in small claims court in the county or parish in which you reside so long as the dispute falls within the jurisdictional limits of that court. If there is disagreement about whether a claim qualifies for small claims court, a court shall decide.

B. Claims excepted from arbitration may otherwise be brought in a court of competent jurisdiction.

C. Mass Arbitration. If more than fifty (50) claimants (including you) assert the same or similar claims against us through the same or coordinated counsel ("Mass Arbitration"), you and we understand and agree that the additional procedures in this Section 16.3(B) apply and that the resolution of your dispute might be delayed.

Stage One. Counsel for the claimants and counsel for us shall each select twenty-five (25) claims (per side) to be filed first and to proceed in individual arbitration proceedings as part of a staged process. Any remaining claims shall not be filed or deemed filed in arbitration, nor shall any arbitration fees (including any filing fees, case management fees, hearing fees, or arbitrator compensation) be assessed in connection with those remaining claims unless and until they are filed and deemed filed as part of the agreed-upon staged process. After the Stage One claims are arbitrated, the parties shall engage in a global mediation of all remaining claims with a retired federal or state court judge, and we shall pay the mediation fee.

Stage Two. If the remaining claims are not resolved, the parties shall meet and confer to discuss potential ways to streamline the proceedings, increase efficiencies, and conserve costs. Unless the parties agree otherwise, counsel for the claimants and counsel for us shall each select seventy-five (75) claims (per side) to be filed and to proceed in individual arbitration proceedings as part of a second staged process. The remaining claims shall not be filed or deemed filed in arbitration, nor shall any arbitration fees (including any filing fees, case management fees, hearing fees, or arbitrator compensation) be assessed in connection with those remaining claims unless and until they are filed and deemed filed as part of the agreed-upon staged process. After the Stage Two claims are arbitrated, the parties shall engage in a global mediation of all remaining claims with a retired federal or state court judge, and we shall pay the mediation fee.

In connection with each stage as set forth above, each arbitrator shall aim to issue their award within one hundred eighty (180) days after their appointment.

If your claim is not resolved after the two sets of staged proceedings and related mediations, either: (i) you or we may, separately or by agreement, opt out of arbitration and elect to have your claim heard in a court of competent jurisdiction; or (ii) if neither you nor us elects to have your claim heard in court, then your claim may proceed in an individual arbitration proceeding simultaneously with any other remaining claims in their respective individual arbitration proceedings.

Any relevant limitations period or other similar deadline shall be tolled for claims subject to these additional procedures that apply to Mass Arbitrations from the time that Notice of Claim is provided under Section 16.1 above, until the time the claims are selected for a staged process, withdrawn, otherwise resolved, or opted out of arbitration.

You and we agree to engage in the process in good faith. A court of competent jurisdiction shall have the authority to enforce this Mass Arbitration provision in Section 16.3(B) and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations that do not comply.

16.4. Waiver of Consolidated Action, Class Action, Collective Action, Representative Actions

For disputes arising between us and you, or any other user, you and we agree that we can only bring a claim against each other on an individual basis. EXCEPT AS PROVIDED HEREIN WITH RESPECT TO MATTERS QUALIFYING AS A MASS ARBITRATION, NEITHER YOU NOR WE CAN BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION, CLASS-WIDE ARBITRATION, CONSOLIDATED ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. EXCEPT AS PROVIDED HEREIN WITH RESPECT TO MATTERS QUALIFYING AS A MASS ARBITRATION, THE ARBITRATOR CANNOT COMBINE MORE THAN ONE PERSON'S CLAIM INTO A SINGLE CASE, AND CANNOT PRESIDE OVER ANY CONSOLIDATED, CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATION PROCEEDING, UNLESS WE BOTH AGREE OTHERWISE IN WRITING. NONETHELESS, IF ANY PORTION OF THIS CONSOLIDATED, CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION WAIVER IS DEEMED UNENFORCEABLE OR INVALID, THE ARBITRATOR SHALL HAVE AUTHORITY TO ISSUE ANY AND ALL REMEDIES AUTHORIZED BY LAW.

YOU UNDERSTAND THAT, ABSENT THIS AGREEMENT TO ARBITRATION, YOU WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE YOUR CASE, AND TO BE PARTY TO A CONSOLIDATED, CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. HOWEVER, YOU UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY AND ONLY THROUGH ARBITRATION (OR AS A QUALIFYING MASS ARBITRATION). TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION, COLLECTIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not permit waiver of private attorney general claims, but permits them to be arbitrated, then such claims shall be resolved in arbitration. You and we each further agree to waive our respective right to file a class action or seek relief on a class basis. If there is a final determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy will be severed and may be brought in a court of competent jurisdiction, but it shall be stayed pending arbitration of all other arbitrable claims, causes of action, and requested remedies.

16.5 30-Day Right to Opt Out

You have the right to opt out and not be bound by the arbitration and class action waiver provisions above by sending written notice of your decision to opt out by emailing us at legal@puzzleplay.games. The notice must be sent within thirty (30) days of your first use of the Services (or if you already had the Services at the time this version of the Terms and this Section 16 became effective, then within 30 days following the Effective Date); otherwise you shall be bound to arbitrate disputes in accordance with these Terms. If you opt out of these arbitration provisions, we also will not be bound by them.

16.6. Severability and Survival

If any portion of this Section 16 is found to be unenforceable under applicable law, the remainder will remain in full force and effect. This dispute resolution section survives termination of the Terms or your use of the Services.

16.7. California Residents

Under California Civil Code Section 1789.3, users located in California are entitled to the following consumer rights notice: If a user has a question or complaint regarding the Services, please send an email to legal.games@puzzleplay.app. Users may also contact us by writing to PuzzlePlay Limited at 75 Hampstead Road, First Floor, The Lantern, London, England, NW1 2PL. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

For non-US Users

In the event of any controversy or claim arising out of or relating to these Terms, including any question regarding its existence, validity, termination, or breach thereof, the parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a satisfactory solution (following the same Customer Support procedures and Informal Dispute Resolutions process outlined above). If they do not reach a settlement within a period of sixty (60) days, then, upon notice by any party to the other(s), any unresolved controversy or claim shall be settled by arbitration administered by the International Centre for Dispute Resolution ("ICDR") (www.icdr.org) in accordance with the provisions of its International Arbitration Rules. To the extent you bring any claim that would qualify as a Mass Arbitration under these Terms, we agree the ICDR shall apply substantially similar procedures, including but not limited to charging only a single initial administrative filing fee to appoint a process administrator to resolve Mass Arbitration issues and processes. The place of arbitration shall be in London, England, or another location that you and we mutually agree to, and the number of arbitrators shall be one. The language to be used in the arbitral proceedings shall be English.

Miscellaneous Provisions

Photosensitivity Warning

Certain people may react to certain images, backgrounds, features, or effects, including light patterns or flashing lights (regardless of whether they have a diagnosed condition or history) in our Services, Site, or other content. If you or anyone in your family has an epileptic condition, consult your physician prior to playing. If you experience any issues or symptoms while using our Services or playing a Game, IMMEDIATELY discontinue use and consult your physician before returning to our Services or resuming play.

Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between us and you regarding the Services, and these Terms supersede and replace all prior oral or written understandings or agreements between us and you regarding the Services.

Severability

If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.

No Assignment or Transfer by You

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our duly authorized representative. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

EEA Online Dispute Resolution Platform

If you are a consumer in EEA, the European Commission's Online Dispute Resolution Platform has been introduced to help consumers who have purchased goods or services online without going to court. If applicable, the platform can be found here: http://ec.europa.eu/consumers/odr.

California Notice

Pursuant to California Civil Code Section 1789.3, we note the following for consumers from California: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 1(916) 445-1254 or 1(800) 952-5210. We may be contacted in writing at the addresses set forth in the "Contact Information" section.

Contact Us

If you have any questions about these Terms or the Services, please contact us at or the address set forth below:

Attention: Legal PuzzlePlay, Ltd 75 Hampstead Road, The Lantern, First Floor, London, NW1 2PL